A moment, please…
A moment, please…
A considered purchase deserves a little breathing room.
Request a return within 30 days of delivery. Items should be unworn, undamaged, and returned with their original packaging and accessories. This voluntary policy does not limit applicable statutory rights.
Contact the support team with your order number and the items you wish to return. Wait for return instructions and the confirmed return address before shipping.
Once a return is received and inspected, support will confirm the outcome. Refunds must be processed through the original payment method by the merchant. Changing an order’s administrative refund status alone does not transfer money.
Contact support promptly with your order number and a description of the issue. We will review the case and provide next steps. AtlasTime will review the case and provide the return or replacement instructions that apply to your order.